Guidelines for the Use of "Ask A Librarian"

The OSU-Oklahoma City Library offers limited reference services to our distance education students via email. At this time the "Ask A Librarian" service is restricted to Cox Cable and Internet students only.

Requests will be checked once per day, Monday through Friday. Generally, initial responses will be sent in 3 days or less.

HOW TO USE THE "ASK A LIBRARIAN" SERVICE

"Ask A Librarian" by emailing us at Ask A Librarian.

• the name you are enrolled under
  AND
• either your student ID number OR the name and course number of your class
• the type of information needed

TYPES OF QUESTIONS ANSWERED

• What databases can I access from off-campus?
• How do I access these resources - including passwords?
• Where can I find material on my topic? (If you are having trouble locating information on your topic, you must provide sufficient information about your topic, where you have looked, the search terms you have used, etc. so that we know where to direct you for additional information.)

We are unable to:

• gather citation lists
• send all the information we have on a specific topic
• do the actual research